We deliver to addresses only in South Africa. You can select your preferred method of delivery during “Checkout”.
Please take note of delivery times and prices relevant to the delivery method selected.
Shipping costs are based on your location and postal code (e.g. city centers /CBD vs. regional/ outlaying areas)
Natural Green reserves the right to amend shipping costs at any time. Some items or quantities may carry additional delivery fees (even when the order has qualified for Free Shipping) and we will contact you if your order exceeds the normal delivery criteria to discuss before shipping your order, to offer you the choice of paying the additional fee for expedited or over-size/weight orders.
HOW LONG WILL I WAIT FOR MY ORDER?
We make use of overnight shipping and once your parcel is sent you can expect it the next working day – except for outlaying areas. We will notify you the moment your order has gone off or when it’s ready for collection.
Also note we only ship your order once proof of payment has been received and delivery times stated below commences after payment confirmation has been received by us.
DELIVERY OPTIONS AVAILABLE FROM THIS ONLINE SHOP:
Door to Door courier services
We deliver countrywide, no matter where you live in South Africa. Delivery fees are based on your postal code. Please provide a daytime physical address and telephone number when placing your order. As soon as your order has gone off you will receive a notification via email that your order is complete. For regional deliveries, please allow an extra 2 – 3 days as couriers don’t serve all routes daily. Delivery takes place on weekdays only and they don’t deliver to Post Office boxes. Once your order has been sent, we will send you a tracking number.
Free. This option is only available to customers or their friends in Cape Town. You will be emailed with directions to our depot in Goodwood once your package is ready for collection.
Natural Green is responsible for the good condition of your order until shipment.
On request a quotation can be provided for insurance when parcel is delivered through The Courier Guy.
Your package will be dispatched at your own risk, but special care is taken to protect fragile items.